Frequently Asked Questions
Luxury Picnics & Parties,
Exclusively at Scarlet Springs Farm in Waterford, Virginia
Q: What is your Cancellation Policy?
Unfortunately, due to the custom-nature of our picnics we do not offer refunds. We understand that life happens, and are happy to reschedule your picnic, provided you give us 48 hours notice prior to your scheduled picnic or private party start time.
Q: Can I bring my own food?
Absolutley! You are welcome to pack your own picnic or select food from our select menu. Please note all food orders must be recieved at least 48 hours in advance of your picnic or private party start time.
Q: Can I bring my pets?
Unfortunatley, since we are a working farm with a variety of other farm animals on-site, we do not allow you to bring your pet to your picnic or private party.
Q: What happens in the event of inclement weather?
We know weather can be unpredictable and will do our best to work with you in the event bad weather is forecast on the day of your picnic or party. While we do have two covered structures on-site, we do reserve the right to reschedule your picnic due to severe weather.
Q: What are your safety & cleaning measures?
Your health & safety are of the utmost importance. We thoroughouly clean and sanitze all glassware, dinnerware, cutlerly, pillows, blankets and table runners between each picnic.
Q: Can I pet any farm animals?
You are welcome to enjoy our adorable mini-highlands, but we ask that you please do not pet or feed any of them unless you have added a highland immersion experience and are with a SSF handler. Please note that the highlands are horned animals, and if you choose to approach fence lines, you do so at your own risk.
Q: When is payment due?
We require a deposit of 50% to reserve your picnic or party date. If that is not recieved within 48 hours of receipt of your initial invoice, your date will be released. The remaining 50% balance is due 7 days prior to your picnic. By booking with us you agree to our terms & conditions.
Q: What if I am late to my picnic?
Your picnic starts and ends at the pre-determined time regardless of the guests' arrival time. With that said, we understand that traffic in the DMV can be challenging. If you are running more than 15 minutes late, please let us know and we will do our best to work with you.
Q: Where is Scarlet Springs Farm located?
Conveniently located in Waterford, Virginia, Scarlet Springs Farm is easily accessible from Leesburg, Purcellville, Ashburn, Lovettsville, Bluemont, Hamilton & Round Hill. The Spring House is located 35 minutes from Dulles International, Herndon, Sterling & Reston and about 1-hour outside of Washington, DC, Alexandria & Arlington.
Still have questions? Please reach out to us at info@scarletspringsfarm.com.